Official Refund, Credit & Attendance Policy 

1. Attendance Responsibility

Attendance is the sole responsibility of the customer. Rising Sport Stars does not offer refunds, credits, or make‑up sessions for missed classes, late arrivals, or no‑shows under any circumstances. Participants are expected to arrive on time and attend all scheduled sessions.

2. Cancellation & Credit Eligibility

If a cancellation request is submitted within 24 hours of the scheduled start time of the event, Rising Sport Stars may issue a credit to the participant’s account.

• Credits may be applied toward future Rising Sport Stars programs, clinics, or events.

• Credits are not guaranteed and are issued at the discretion of the Program Director.

• Credits hold no cash value and cannot be refunded or transferred outside the household account.

3. Non‑Refundable Registrations

All registrations are non‑refundable. Rising Sport Stars does not provide monetary refunds for any reason, including but not limited to scheduling conflicts, personal circumstances, dissatisfaction, or changes in availability.

4. Program Cancellations by Rising Sport Stars

If Rising Sport Stars cancels a program, event, or session due to weather, facility issues, staffing, or other operational needs:

• A credit may be issued to the participant’s account, or

• A rescheduled session may be offered when possible. Refunds are not provided unless explicitly stated by the Program Director.

5. Special Circumstances

In rare cases involving documented medical emergencies or injuries, Rising Sport Stars may review the situation and determine whether a partial credit is appropriate.

• Documentation may be required.

• Decisions are made solely by the Program Director and are final.

6. Policy Agreement

By registering for any Rising Sport Stars program, the customer acknowledges and agrees to all terms outlined in this Refund, Credit & Attendance Policy.